We are extremely proud to be both ISO 9001:2015 and 14001:2015 accredited - applying a quality, ethical and environmental approach to literally every process across our business.
Some businesses and organisation's promote quality and good customer service as a USP; a reason to do business with them. Decades ago that may well have been relevant, however times change.
We believe that exceptional quality and great customer service are an expectation, 'a given' by our customers, not a 'nice to have'.
Why would anyone deal with a company that couldn't provide both these attributes as standard?
At On Demand we see these accreditations as merely an assurance for our customers. Nothing more.
Our objective to convey that we are serious about what we do, with our aim to provide a consistent approach across all aspects of our business, from Health and Safety through to HR and Production....and everything in between.
Our adopted motto, courtesy of the International Standards Organsiation is:
Say what you do - Do what you say - Prove it - Improve it.