On Demand are proud to be ISO 9001:2015 accredited - applying a quality approach to literally every process across our business.
Some businesses and organisation's promote quality and good customer service as a USP; a reason to do business with them. Decades ago that may well have been relevant, however times change.
We believe that exceptional quality and great customer service are an expectation, 'a given' by our customers, not a 'nice to have'.
Why would anyone deal with a company that couldn't provide both these attributes as standard?
At On Demand we see our ISO 9001:2015 accreditation is merely an assurance for our customers. Nothing more.
Our objective to convey that we are serious about what we do, with our aim to provide a consistent approach across all aspects of our business, from Health and Safety through to HR and Production....and everything in between.
At On Demand we take our impact on the environment very seriously. In order to validate our efforts and to challenge ourselves even further On Demand has commenced the process to become ISO 14001:2015 compliant by the end of February 2018. Work is underway to demonstrate the high standards we already strive to achieve.
Our adopted motto, courtesy of the British Assessment Bureau is:
Say what you do - Do what you say - Prove it - Improve it.